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Get the Most Out of Your Current Investment in ServiceNow 

Many businesses have chosen to use ServiceNow as their main tool for various tasks such as IT service management, IT operations, oversight customer service, HR services management, security operations, configuration database mapping, and creating custom applications. Without proper controls in place to maintain the platform ensure overall usage and follow best practices it could result in major issues and cause the system to operate more slowly. Ineffective methods and improper settings could lead to upcoming updates becoming a major failure. In fact, many have not maximized the platform’s potential because they are not fully aware of its advanced capabilities. We developed the 360° Platform Maturity Assessment to evaluate your current ServiceNow setup as well as other connected systems aiming to identify any areas that may need improvement streamlining or potential for enhancement.

Maximizing Value for Our Clients

We are working with clients to ensure they maximize the value of their ServiceNow investment. Our assessment, backed by our team with a cumulative 3400 months worth of ServiceNow experience, is sure to improve the efficiency and effectiveness of your platform experience.

30%
Operational Efficiency Gain
20%
Increment in ServiceNow Adoption & Usage
20%
Platform License Usage Optimization
1.5x
Faster ServiceNow Upgrade
Optimize your ServiceNow Platform with
the Right Diagnostics
The 360 Platform Assessment is tailored to the unique challenges and infrastructure of each individual enterprise. Whether it is a new integration or an existing one, our team of experts will work with you from end-to-end to align your system with your business goal.
Standardized Frameworks
Our deep-level assessments utilize the Now Value framework and Now Create collateral which are widely adopted by customers of the ServiceNow ecosystem.
Total Coverage
Get holistic insights through clear gap analysis, assessment heat map/scoring, actionable recommendations, and a roadmap toward maturing your platform.
Post-Assessment Engagements
We empower users by offering joint workshops, demos, and regular check-ins post-assessment to ensure improvement and changes are applied effectively.
DRM Platform
Start to unlock the full potential of your ServiceNow investment today.
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Why Orion for ServiceNow Optimization?
ServiceNow is a powerful tool to have in the toolbox for any enterprise, but getting the most out of it requires some customization. Our experts can ensure that your integration provides the maximum value and enhances efficiency.
End-to-End Service

Our assessment is the first step in the journey before committing to any further transformation and automation.

Multi-Domain Expertise

Our framework can pinpoint clients’ challenges unique to their specific industry.

Holistic Approach

Our assessment takes stock of the technology, people, and processes to deliver extensive and cohesive feedback.