Securing the Network Behind Global Banking Operations

A leading telecom provider that delivers managed network and advanced security services to Fortune 500 organizations, partnered with Orion to modernize its network and security infrastructure. The initiative was focused on ensuring uninterrupted, secure operations for one of its key financial services customers – a global banking leader –ensuring compliance, security, and uptime across a complex, mission-critical infrastructure. 

Challenge

The client’s Security Operations Center (SOC) was frequently detecting network vulnerabilities and threats that required immediate remediation within production systems serving the banking customer. Persistent routing inefficiencies and improper load balancing created risk for service disruption. Additionally, the growing number of devices across the environment increased operational complexity and vulnerability exposure. 

Solution

Orion assembled a dedicated core engineering team to augment the client’s internal network and security teams. They established standards, automation, and proactive controls that improved response time and system reliability. 

Key initiatives included: 

• Implemented OEM-grade solutions for firewalls, load balancers, and DNS management. 

• Delivered N and N-1 software updates for routers, switches, and firewalls to maintain security posture. 

• Managed vulnerability updates and remediation in collaboration with OEM partners. 

• Configured and optimized traffic routing, DNS/DHCP/IPAM management, and load balancing to ensure reliability. 

• Provided advanced troubleshooting and SLA-based delivery, minimizing service interruptions. 

• Enabled change management and smooth operational handover, maintaining zero configuration backlog. 

OEMs supported: Palo Alto | F5 | Illumio | Citrix | Infoblox | Cisco

Impact

Leveraging Orion’s security and network engineering expertise, the telecom provider:  

• Improved network resilience and threat response capabilities for its high-value banking customer. 

• Ensured fast issue remediation, reducing operational risks and enhancing service uptime. 

• Delivered standardized and automated processes that improved operational efficiency. 

• Enhanced visibility, control, and compliance across a complex, multi-vendor infrastructure. 

• Strengthened the telecom provider’s partnership by delivering a secure, compliant, and resilient network that empowered their banking customer to operate without disruption.